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The following job positions are open in India. Applicants are
requested to send their resume, also indicating their salary expectations,
to us at jobs_india@kirusa.com.
Engineering
Operations
Sales and Marketing
Technology
Summary: This position will
be an integral part of Engineering (Application & Services
team) to develop new applications and to customize development
work in Java, JSP, and Java Scripts.
Responsibilities
- Responsible for the development life cycle of
the project including: writing efficient code, developing unit
test plan, unit testing the code for correctness and performance
and integrating the developed code with other components of
the project
- Communicating with the design and architecture
team, other team members and the project manager
- Code and test plan reviews of team members.
- Participation in requirements analysis and technical
architecture design meeting to understand the philosophy of
architecture and design
- Strong programming fundamentals that includes
data structure and basic algorithms
- Strong in Java programming that includes clear
understanding of core Java and working knowledge of JSP and
Java scripts
- Working knowledge of J2EE application server
programming
Minimum qualifications
- BS, MS or higher degree in IT or computer Science
from reputed institute
- 3+ years of development experience in developing
java applications
- Strong programming fundamentals that includes
data structure and basic algorithms
- Strong in Java programming that includes clear
understanding of core Java and working knowledge of JSP and
Java scripts
- Working knowledge of J2EE application server
programming Desirable:
- Exposure to Multi threaded component development
- Knowledge of HTTP, HTTPS and SMTP
- Jboss and MySQL experience
- Knowledge of widely used open source tools such
as CVS, Log4J, XDoclet, Ant, and Eclipse
Working conditions
- For better project coordination, it is required
to have daily 2-3 hours overlap with global offsite team.
- As per project delivery requirements he/she should
be flexible enough to adjust work hours accordingly.
Travel: Only under special circumstances
Location: New Delhi
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Summary: Lead Java development projects and have
expertise in developing and deploying J2EE components in clustered
environment of application server and database server. Writing code
and mentor other team members is required. Position requires understanding
of the proposed technical architecture with ability to write detailed
design documents for the projects.
Responsibilities
- Responsible for the whole software development
life cycle, which includes, the requirements analysis, writing
functional and detailed technical design documents, writing
code, test plans etc.
- Coaching junior developers on the project.
- Supporting the project manager with effort estimations
and status reporting.
- Communicating with the architecture team, other
team members and the project manager.
- Code and test plan reviews of team members.
- Participation in requirements analysis and technical
architecture designs.
- Mentoring junior developers in good software
development practices
- Conduct interviews and written tests to recruit
developers and testers required to deliver the products and
its functionalities.
- Coaching junior developers on the project
- Taking the lead role in discussions
- Supporting the project manager with effort estimations
and status reporting
Minimum qualifications
- Very strong in Java and J2EE Technologies. It
includes EJB, JSP, Servlet, Java Scripting, XML and JMS.
- Good knowledge Java Multithreading
- Knowledge of network protocols based development
of application/features.
- A good insight in J2EE design patterns.
- Should have good working knowledge on both Windows
and Linux (any UNIX based) Operating systems.
- Good communication, team spirit, and leadership
skills
- BS, MS or higher degree in IT or computer Science
from reputed institute
- About 6 -10 years of experience in Java development
Desirable:
- Exposure to VoiceXML based application development
is an added advantage
Working Conditions
- For better project coordination, it is required
to have daily 2-3 hours overlap with offsite team in India
- As per project delivery requirements he should
be flexible enough to adjust working hourly accordingly
Travel: Minimal, if any.
Location: Bangalore
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Summary: Ensures professional and courteous support
to customers for resolution of problems. Identifies support issues,
generate problem reports and handle emergency CSR. Works with development
engineering team to enhance and resolve product features based on
customer issues.
Responsibilities
- Acts as a support for Kirusa products and Exchange
services
- Provides reactive and proactive 24 x 7, Level
1 and Level 2 support to the customers
- Answers calls, acting in first and second line
capacity, troubleshoot initial problems, escalate issues as
necessary
- Acknowledges support requests in the SLA timeframe
with customers and work to provide workarounds or resolve the
issue with the engineering team
- Identifies support issues, create problem reports,
and follow up with customer for resolution
- Develops and maintains knowledge database and
FAQ for customers and partners
- Logs all customer support requests on the CSR
portal and performing periodic updates to ensure that the CSR
portal reflects current state of CSR
- Handles emergency CSR on a 24/7 service level.
Install patches and emergency corrections. Perform regular
health-checks
- Replicates/diagnoses CSR's such that engineering
team can quickly provide a corrective solution.
- Develops workarounds to limit customer downtime
while a permanent solution can be developed
- Escalates to second line support at India Center.
Ensure appropriate inclusion of engineering function within
investigation
- Works with development engineering team to enhance
and resolve product features based on customer issues
- Other duties include augmenting the deployment
team during times when there are no active support activities
and providing assistance in setup and configuration of the
Kirusa’s products
Minimum qualifications
- Master's degree with 2+ years of experience or
Bachelor's degree with 4+ years of experience in the following
technical areas:
- Linux, Sun Solaris
- Windows and Unix
- Java/J2EE technologies (EJB, JSP, Servlet, Java
scripting, XML, JMS etc)
- Application servers such as Tomcat, JBoss
- Database, SQL and Shell Scripts
- Work experience within small and medium sized
software organizations
- Experience in Technical Support and Customer
Service
- Experience in Customer support group, understanding
of customer support issues
- Knowledge of Web Servers and their configurations
- Knowledge of telecoms and telephony interfaces
is desirable.
- Familiarity with High Availability implementations
of Linux, Solaris servers are a plus.
- Strong customer satisfaction focus
- Fluent written and spoken English with excellent
communication and interpersonal skills
- Self starter, ability to work independently with
minimal supervision and maintain the highest ethical work standards
- Flexible in approach regarding assignments
Travel: 20%
Location: Bangalore
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Summary: Acts as the first point interface with
carriers marketing and VAS team for promoting subscription packages
on VSMS.
Responsibilities
- Work closely with the circle VAS managers and
marketing managers of the carriers with Revenue share agreement
for promoting the subscription packages on VSMS
- Appoint regional partners for local level mobile
marketing activities
- Interface with advertising companies for selling
VSMS inventory as a media vehicle
- Track the developments in the field of various
voice applications on mobile and feed the marketing intelligence
for better application development
Minimum qualifications
- A sales professional with exposure in telecom
industry.
- 0 - 3 years experience in enterprise telecom sales
job
- Sound understanding of the carrier business
- Good communication skills and confidence.
- Working experience with a carrier or content provider
is a plus.
Travel: Minimal
Location: Delhi or Bangalore
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Summary: Writes queries to extract relevant information
from database and validates the accuracy of output reports. Requires
a solid understanding of the Data Base. Gathers and collects related
data from other departments to fill in critical or missing information,
cross-checks reports, and designs report extensions.
Responsibilities
- Writing specific SQL queries to extract the relevant
information.
- Proactively study reports for each operator and
flag any issues.
- Understanding the requirement of each carrier
and generate appropriate data analysis for each of them.
- Assisting account management and sales team with
appropriate studies, data and numbers; providing ongoing reports
to support revenue share collections.
Minimum qualifications
- Minimum 5 years experience in MIS reporting and
data extraction.
- BS Degree in Computer Science or related field.
- Thorough knowledge of RDBMS.
- Skillful in writing SQL queries and techniques
for verifying the correctness of the results
- Superior MS Excel and MS Access skills.
- Technical background.
- Good written and oral communications skills.
Working conditions
- For better project coordination, it is required
to have daily 2-3 hours overlap with global offsite team.
- As per project delivery requirements he/she should
be flexible enough to adjust work hours accordingly.
- Commitment to meet deadlines without compromising
on product quality
- Maintaining good work environment and team spirit
- Self motivation to learn new technologies and
being a role model
Travel: No
Location: New Delhi
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© 2001-2008 Kirusa, Inc.
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